It had been warm all day, the type of day where the heavy air presses into you and makes it hard to move. It didn’t help that her shift had been spent calling customers and listening to endless streams of why they couldn’t make their hydro payments. And they would yell, swear at her as if she had caused their loss of job, their alcoholism, their way of life. She absorbed it all, the words sinking through the membrane in her ear and resonating within the membrane of her mind long after the calls had stopped.

If there’d been a breeze, or a slight coolness to the air, then those words could have lifted from her. They heated her, churning and boiling within so that by the time she got the apartment door open her flesh looked glossy with the sweat.